Frequently Asked Questions
About Crown & Bliss Head Spa
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A head spa is a luxurious scalp-care ritual combining deep cleansing, exfoliation, hydration, warm steam, massage, aromatherapy, and relaxation techniques. It’s like a facial for your scalp — blended with deeply soothing massage.
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We focus exclusively on head spa services designed to restore scalp health and melt away stress. Every element — lighting, atmosphere, aromatherapy, technique, and product — is intentionally crafted to give you a calm, restorative escape.
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A head spa can be deeply worth it for anyone seeking meaningful relaxation, stress relief, and improved scalp wellness. At Crown & Bliss, our Japanese-inspired head spa experience is designed to slow the nervous system, release tension, and create a sense of calm that extends beyond the treatment itself. Many guests find it to be a restorative form of self-care—one that supports both physical relaxation and mental clarity.
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IteEach head spa treatment at Crown & Bliss is thoughtfully structured to promote relaxation and scalp health. Depending on the service selected, your experience may include gentle scalp cleansing, exfoliation, warm water rituals, massage techniques, aromatherapy, and quiet rest. Every element is intentional, creating a soothing flow designed to help you unwind while supporting overall scalp wellness.m description
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Item dWhile traditional massage focuses primarily on muscle tension in the body, a head spa centers on the scalp, head, neck, and nervous system. At Crown & Bliss, our Japanese-inspired approach blends scalp care with calming touch, water therapy, and aromatherapy to create a deeply relaxing experience. Many guests describe it as more meditative and grounding than a standard massage.escription
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Your first visit to Crown & Bliss is designed to feel welcoming and unrushed. You’ll be guided through the experience step-by-step, with time to settle in, relax, and fully enjoy the treatment. No preparation is needed—simply arrive ready to unwind. Our goal is to create a peaceful environment where you feel comfortable, cared for, and restored.
Services and Treatments
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We offer three signature experiences:
Refresh (30 minutes): cleansing, exfoliation, and relaxing scalp massage
Tranquility (60 minutes): full ritual with hydration mask, warm steam, aromatherapy, and extended massage
The Bliss (80–90 minutes): our deepest relaxation experience with the full ritual, warm eye mask, and premium relaxation elements
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We work with most hair types and textures; however, we cannot provide services for clients with dreadlocks/locs due to the nature of cleansing and scalp access required.
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No. We do not provide services for clients with any type of hair extensions (tape-in, sew-in, bonded, hand-tied, micro-bead, clip-ins, etc.).
Extensions prevent proper access to the scalp, which is essential for our treatment process. -
Every 4–6 weeks is ideal for scalp maintenance; many clients visit monthly for stress relief and self-care.
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Item dYes — many services are pregnancy-safe.
We begin every appointment with a consultation to ensure comfort.Please note: You will be lying on your back for the full duration of the service. We can adjust support as needed.escription. We do recommend you consult with your physician prior to booking.
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We provide a self-service blow-dry station where you can lightly dry or style your hair.
If you prefer a finished look, you can book a professional blowout add-on. -
Yes, popular add-ons include:
High-Frequency scalp stimulation
K-18 molecular repair treatment
Lip plumping mask
Blow Out
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Yes — we adjust products and techniques as needed.
For safety reasons, we cannot perform services on clients with:
active scalp infections
open sores or wounds
parasites (including lice)
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Yes — we offer services for youth ages 12 and up.
A parent or legal guardian must remain in the treatment room for the entire service. -
To maintain a quiet, relaxing environment, children should not accompany an adult in the treatment room unless receiving a service.
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Yes — you may select a preferred therapist during online booking or request one when calling/texting.
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No — please do not wash your hair beforehand.
A complete cleanse is included in every service and is most effective on unwashed hair.
(If you use heavy styling products or dry shampoo, let us know during your consultation.) -
For clients with thick or tight, curly hair we do recommend brushing through your hair in advance to remove any tangles. We will brush your hair as part of the service, but time spent detangling means less time spent on the relaxing head spa techniques.
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At Crown & Bliss, our philosophy centers on helping every guest achieve a true nervous-system reset — deep calm, stillness, and uninterrupted relaxation.
While some spas place couples or guests in the same room, we’ve intentionally chosen a different approach. Being in a shared space can introduce subtle distractions (conversation, movement, breathing, or energy shifts) that pull guests out of a deeply relaxed state.
For this reason, our Treatments for Two are provided in separate, side-by-side treatment rooms:
Surprise: Some rooms include a shared barn door that may be opened to create a semi-together atmosphere when available. Guests cannot see or hear one another while on the beds.
Peoria: Treatment rooms are fully separate but directly adjacent.
This design allows both guests to relax completely while still enjoying the experience together — and most clients tell us they leave feeling more rested, present, and restored.
Locations and Hours
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Surprise – Main Location
13547 N Litchfield Rd, Suite 27 & 29
(Inside Salon Boutique)
Surprise, AZ 85379Peoria – Arrowhead Location
7375 W Bell Rd, Suites 108/109
(Inside Salon Boutique)
Peoria, AZ 85382 -
Our hours vary by location and by season, but we strive to offer significant availability throughout the week. All our locations are currently closed on Sundays.
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Yes — both of our locations offer the full Crown & Bliss head spa menu.
Booking and Policies
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All appointments can be booked directly through our website.
You can also call or text us at (833) 697-2257. -
Walk-in clients should call ahead to check availability.
Same-day scheduling is often available depending on therapist availability. -
We do not require deposits.
We do require a credit card on file to hold your appointment.
Your card is only charged if you choose to pay with it or if the cancellation policy applies. -
24+ hours’ notice: no charge
Inside 24 hours: 50% of service price
No-show: 100% of service price
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Yes.
Couples (two people): may book directly through our website using the preconfigured couples option.
Groups of 3+ people: Since each location can perform two services simultaneously, groups require staggered or back-to-back scheduling.
Call or text us and we’ll help coordinate group appointments.
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Please arrive 5 minutes before your scheduled appointment time. Please have a seat outside our suite and our staff member will welcome you shortly.
Payments, Memberships & Gift Certificates
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All major credit/debit cards and digital payment options available through our website checkout.
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We are currently working on a membership program and expect to roll it out in early 2026
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We offer digital gift certificates exclusively through our website.
These certificates can be redeemed at any Crown & Bliss location.
(Physical cards are not offered in-store.)