Privacy Policy

At Silhouette Beauty LLC dba Crown & Bliss, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our spa for treatments or services.


Information We Collect:

  • Contact details: Name, phone number, email address, and physical address provided during booking or registration.

  • Treatment information: Details about the services you choose, any medical conditions or allergies you disclose, and preferences regarding your spa experience.

  • Payment details: Credit card information used for payment is collected and maintained by Vagoro, our scheduling and payment processing vendor in accordance with their processes. Crown & Bliss does not collect, store or maintain any credit card information


How We Use Your Information:

  • Appointment management: To schedule, confirm, and manage your spa appointments.

  • Communication: To send appointment reminders, post-treatment care instructions, and promotional offers (with your consent).

  • Personalized service: To tailor your spa experience based on your preferences and treatment history.

  • Internal operations: For staff training, quality control, and statistical analysis to improve our services.


Data Sharing:

  • No third-party sale: We do not sell your personal information to any third party for their marketing purposes.

  • Service providers: We may share limited information with trusted third-party service providers who assist us in operating the spa (e.g., payment processors, appointment booking systems) who are bound by confidentiality agreements.

Your Privacy Rights:

  • Access and correction: You have the right to access your personal information and request corrections if necessary. We encourage you to do that through the Vagaro application.

  • Opt-out: You can opt out of receiving marketing communications at any time by contacting us or through the Vagaro app. If you contact us via text on our toll free number (833-697-2257) we will consider your contact as an “Opt In” to receive communication via text. We do not use this number for text marketing. It is strictly used to communicate with clients and potential clients who have scheduling or general questions. You can opt out of these type of communications at any time by texting “opt out” to 833-697-2257.

SMS Privacy & Messaging Policy

  • By providing your mobile number and opting into SMS communications, you agree to receive text messages from Silhouette Beauty LLC dba Crown & Bliss related to appointments, service updates, promotions, and other relevant information.

  • Privacy and Data Protection: We value your privacy. We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

  • To protect your information, we use secure data systems, limit access to authorized personnel only, and follow industry best practices to prevent unauthorized access, disclosure, or misuse of your data.

  • Message Frequency: Message frequency may vary depending on your interactions with us—for example, booking confirmations, appointment reminders, or exclusive offers.

  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

  • Support and Opt-Out Instructions: Text HELP to 833-697-2257 for assistance. To opt out of text messages at any time, reply Opt Out.

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at info@crownandbliss.com